Privacy Policy

Company: NACRE HAIR AND BEAUTY LTD ("We", "Us", "Our")

Company Number: 14131005 Address: Unit U3 Central Avenue Mall, Spytty Road, Newport, Wales, NP19 4TX

This Privacy Policy outlines how NACRE HAIR AND BEAUTY LTD collects, uses, and protects your personal data in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Data Controller

NACRE HAIR AND BEAUTY LTD is the data controller for the personal information we process.

2. Personal Data We Collect

We may collect the following types of personal data:

• Identity Data: Full name, title.

• Contact Data: Home address, email address, telephone number.

• Service Data: Details of your appointments, treatment history, stylist preferences.

• Health & Safety Data: Information from your consultation forms, including allergies, medical conditions relevant to your treatment, and the results of your allergy alert (patch) tests.

• Transaction Data: Details of payments and services you have purchased from us.

• Marketing Data: Your preferences for receiving marketing communications from us.

3. How We Use Your Data

We use your personal data for the following purposes:

• To register you as a new client.

• To book and manage your appointments.

• To perform our services safely and effectively, including referencing your patch test results and treatment history.

• To process payments.

• To communicate with you regarding your appointments (e.g., confirmations and reminders).

• To ask for feedback or reviews on our services.

• To send you marketing information about our services and promotions, where you have given us explicit consent to do so.

• To comply with our legal and insurance obligations.

4. Legal Basis for Processing

We will only process your personal data when the law allows us to. Most commonly, we will use your data to:

• Perform the contract we have with you (i.e., provide the service you have booked).

• Comply with a legal obligation (e.g., health and safety records, insurance requirements).

• Pursue our legitimate interests (e.g., to manage our business effectively), where your interests and fundamental rights do not override those interests.

• Where you have provided explicit consent (e.g., for marketing).

5. Data Storage & Security

We are committed to ensuring your data is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect. All client records are stored securely and access is restricted to authorised personnel only. We will retain your data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or insurance requirements.

6. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to:

• Request access to your personal data.

• Request correction of your personal data.

• Request erasure of your personal data.

• Object to the processing of your personal data.

• Request restriction of processing your personal data.

• Request the transfer of your personal data.

• Withdraw consent at any time.

7. Contact Us

If you have any questions about this privacy policy or wish to exercise any of your rights, please contact us at:

Email: hello@nacrebeauty.co.uk

Phone: +44 7949 913845

Address: NACRE HAIR AND BEAUTY LTD, Unit U3 Central Avenue Mall, Spytty Road, Newport, Wales, NP19 4TX

Last Reviewed: 20th October 2025